Its a shame and weird thing that you can Access to a limited versión of the store on Windows 8.0 than in an updated versión like Windows 8.1 where it blocks your account for installing apps. I hope it Works for yuou and all the ones that have the same problem. You probably wont have the options to install all the apps on Windows store like Facebook and games but, you will have a better operating Tablet that just a screen. Wait until the instalation its complete and after the setting its done with your Microsoft account you will be able to access to the store.ĥ. Even when it says select operating system 8.1, it will rolls back to Windows 8.0.Ĥ. Select recovery from usb and chose the option erase the partitions.ģ. Thats a downgrade since the Tablet on 8.1 sends the no longer supported message. I can only get Access to the store on Windows versión 8.0. Well, I think I found an aceptable solution since I tried all last week. I hope this helps a lot of people, since it was a major problem on the Surface RT. Step 16: Turn on your Wifi, start searching for updates and after 10+/- minutes you will see 180+ updates coming your way :D. Step 14: Install kb3172614 by opening it. Step 12: Install kb3173424 by opening it. Step 11: Turn off your Wifi, and reboot the surface. Step 8: Once Windows Update is searching for at least 4 hours we came at the point where most of us are stuck. If yes, start searching for updates again. Step 7: If no, try to install the updates again. Step 6: When you finished installing the updates and your surface rebooted again, go to “installed updates” and check if kb2919355 is installed. Step 5: Again you will see a package of updates, this update includes the Windows RT 8.1 Update 1 update (kb2919355). Step 4: After the installation got succeeded, and your surface rt restarted go ahead and search again for updates. Step 3: Search for updates, after 30m-1h you will see a firmware update, press install without modifying the update list. (optional) Step 2: Set up your surface and head to Windows update. Step 1: Restore your Surface RT with the recovery image from the microsoft website. Windows update stuck at “Checking update…”Īfter contacting Microsoft, and doing research for at least a few weeks, I found a solution to this major problem.Īlright, so I got a permanent solution for the Windows Update searching disaster! □ On, a community member named Stjinchan found a solution for fixing Windows Update and Store problems with a complete guide here. Just received an email which stated “we think we know root cause and that we are working to push a fix out quickly but don’t have an exact timeframe.” Update : A Community Member Found a Fix for Windows Update and Store I’ve been in touch with Surface Supportability who have been working with the Windows Team on this. Update: an Official Fix is Coming!Īccording to Barb Bowman, a Microsoft Community moderator, the Surface Support team is aware of the problems and working to push a fix for Surface RT/2 soon. You can follow this problem in the Microsoft Community thread for future updates. And this problem needs to be fixed by Microsoft. After you’ve restarted your computer, right-click on Taskbar > Properties, now you can see the Start Menu option thereĮven though the start menu is back, the endless checking for Windows Update and Windows Store problems persist.Click the WiFi icon in the taskbar, under the Wi-Fi section, and turn the toggle Off.To prevent the endless checking for Windows updates happening while you install the standalone package, you need to turn off the WiFi. Download the Windows RT 8.1 Update 3 Standalone Package and keep it on the desktop.Thank Gianpietromerighetti, a Microsoft community user, he has shared the update download link with the Microsoft community. Verify Windows 8.1 Update 3 with the Start Menu optionĭownload the Windows RT 8.1 Update 3 Standalone Package.Turn on the Wi-Fi and check for Windows Update.Download and Install Windows 8.1 RT KB3172614.Download and Install Windows 8.1 RT KB3173424.Fix Windows Update with a Local Windows Update Troubleshooting Tool.Make sure you have the Latest Windows RT 8.1 Update.And this time, I can do it, and the Start menu is back on my Surface RT now. I decided to start from scratch by resetting my Surface RT once again. I find out that many users also experience this problem like me. I have tried to install it on my Surface RT, but it ended up searching for Windows updates endlessly. There is still no official response with the solution from Microsoft yet.įortunately, a user found a direct download link to the Windows RT 8.1 Update 3 update package. It has been a while since many Surface RT and Surface 2 owners and I complained about Windows Update and Windows Store problems after we reset our devices recently.
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