![]() ![]() For all non-technical issues, send us a private. ![]() Additionally, it can speed up your SSD and improve its lifespan. When i click OK it also says this is not an ADATA product. ADATA SSD ToolBox provides multiple ways for users to obtain disk information, and change settings easily. It says firmware upgrade is not supported on IDE or RAID mode (i have ACHI active). Therefore, if you have an ADATA SSD and you have updated its firmware and, by doing so, the BIOS has stopped recognizing the SSD, what we recommend you do is immediately open a support ticket with the company to initiate an RMA, even if the SSD is no longer within the warranty period since in this case the problem is the fault of a manufacturer error. If an in warranty technical issue, click the Get help now icon on the right to start a live chat session. I tried using ADATA SSD toolbox and when i click firmware update it says the same thing as if i click on my other non-ADATA disks. If your ADATA SSD drive is not recognized by Windows computer, you can run iCare Data Recovery to restore inaccessible data from unrecognized SSD drive. We have consulted the ADATA warranty policy and they do not specify nor is there any mention of firmware updates, so we must understand that, in this case, a failure in the firmware update should be covered by the warranty in the event that the unit is unusable as it is this case (what they do specify is that they are not responsible for the data that the device contains). so you can see if it is working to its full potential or not. Got myself an ADATA XPG SX6000 256 GB model. ![]() Type Hardware and Devices in the search box and click it to start. Read: Vegan tamale fair, 50 exhibitors with animal-free tamales What should you do if your SSD crashes while updating the firmware?Īs a general rule, and although the manufacturer usually releases firmware updates with some frequency, if the SSD breaks down during this process, it is not usually covered by the warranty. In addition, users can download ADATA in-house developed SSD Toolbox and Migration Utility. If the NVME SSD is still not detected, try to fix the problem with the hardware and devices troubleshooter. ![]()
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